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Having an issue? Try using our Interactive HelpDesk and FAQ's to find an answer to your question.
Otherwise, there are a number of ways you can get in touch with our experienced Sales and Customer Service teams.
  By Phone
   By E-mail
   Mail Us and Return Addresses
  
 

If you'd like to get in touch with us by Phone, please select the relevant country below for contact details:


 

United States

(+1) 857 362-16383
EST 8:00 am (Mon) - 6:00 pm (Fri)

 

Australia

(+61) 08 7100 1133
EST 10:00 am (Mon) - 10:00 am (Sat)

 

Belgium

(+33) 09 75 18 23 58
CET 8:00 am (Mon) - 4:00 pm (Fri)

 

Finland

(+358) 09 4241 9254
EET 8:00 am (Mon) - 11:00 pm (Fri)

 

France

(+33) 09 75 18 23 58
CET 8:00 am (Mon) - 4:00 pm (Fri)

 

Hong Kong

(+852) 5808 3310
HKT 7:00 am (Mon) - 7:00 am (Sat)

 

Ireland

(+353) 0766 150 001
GMT 8:00 am (Mon) - 11:00 pm (Fri)

 

New Zealand

(+64) 09 925 0485
NZDT 12:00 pm (Mon) - 12:00 pm (Sat)

 

Singapore

(+65) 3158 4249
SGT 7:00 am (Mon) - 7:00 am (Sat)

 

Spain

(+34) 931 81 66 45
CET 8:00 am (Mon) - 11:00 pm (Fri)

 

United Kingdom

(+44) 0203 384 0338
GMT 8:00 am (Mon) - 11:00 pm (Fri)

  

If you'd like to get in touch with us by E-mail, please select one of the following enquiry types and click the link:


For General and After-Sales Enquiries,
please click here.

For Pre-Sales Enquiries,
please click here.

For Faulty Goods or Returned Items,
please click here.

  

If you need to return a faulty or unwanted product, please contact our Returns Department in the first instance by clicking here or visit our My Account section to access the Returns Request form.

For your convenience we have set-up returns and mailing addresses in the following locations (please select the relevant country below for details):


 

Australia

Level 5, 11 Queens Road
Melbourne VIC 3004, Australia
______
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France

7 avenue Didier Daurat
BP 30044,
31702 Blagnac Cedex
31700 Toulouse, France
View Larger Map
 

Hong Kong

32/F, Tower 1, Millennium City
388 Kwun Tong Road
Kwun Tong, Kowloon, Hong Kong SAR
View Larger Map
 

New Zealand

Plaza Level 41 Shortland St
Auckland, 1010, New Zealand
______
View Larger Map
 

Singapore
______
71 Ubi Crescent, Unit 04-09
Postal Code 408571, Singapore
______
View Larger Map
 

Spain

5ª planta
Plaza de la Solidaridad Nº 12
29002 Málaga (España)
View Larger Map
  
       
  General Media and Press Enquiries  
    Kindly send any related enquiries to:pr[at]valuebasket.com.Please note this contact is only for press and media related queries.